Shipping policy
Shipping Policy
Thank you for shopping with HomeScroll. Here is everything you need to know about our shipping process.
Processing Time All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.
Delivery Times Standard Shipping: 7-14 business days Express Shipping: 1-2 business days
Shipping Rates Standard Shipping: $4.99 Express Shipping: $12.99 Free standard shipping on all orders over $35 — automatically applied at checkout.
Tracking Once your order ships you will receive a confirmation email with your tracking number. Please allow 2-3 business days for tracking information to update.
Lost or Delayed Packages HomeScroll is not responsible for delays caused by customs, weather or carrier issues. If your package has not arrived within 20 business days please contact us at kyleizaac215@gmail.com and we will investigate immediately.
International Shipping We currently ship to select international destinations. International orders may be subject to customs fees and import duties which are the responsibility of the customer.